Terms and Conditions

Terms and Conditions

The apartment is available to tenants from 2 p.m. on the day of arrival. An earlier handover of the apartment to the tenant is possible in individual cases after consultation with the landlord.

On the day of departure, the holiday apartment must be vacated by 10:00 a.m. A later return of the apartment is possible in individual cases after consultation with the landlord.

The rental price is per night and includes:
  • the use of the holiday home and its furnishings,
  • the consumption of water, heating and electricity
  • the one-time provision of bed linen and towels
  • the final cleaning
  • Wine and Nespresso coffee capsules have to be paid for separately
Smoking in the holiday apartment is not permitted and entitles the landlord to terminate the rental agreement without notice and to charge the costs incurred. Smoking is permitted on the terrace. Should there be any damage to the holiday home and its furnishings for which the tenant is responsible, the landlord must be informed immediately. The tenants are liable for any damage they cause.
  • Pets are not allowed in the apartment.
  • The apartment may only be used by the number of people specified in the booking. If the holiday home is to be used by more people than agreed, the landlord’s consent is required in advance. In this case, an additional rental price of CHF 30.00 per day has to be paid for each of these persons.
  • The programming of the satellite TV set may not be changed.
  • Furniture and inventory are to be treated with care by the guests. The devices belonging to the inventory are to be used in accordance with the enclosed operating instructions.
  • The apartment must be adequately ventilated by the guests.
  • When leaving the apartment, all windows must be closed and the lights turned off. The house entrance doors must be kept closed at all times.
  • The apartment must be returned in a neat and complete condition.
  • The landlords reserve the right to invoice the tenants for the increased cleaning effort on the basis of an hourly rate of 42.00 CHF in the event of unusual soiling of the holiday apartment.
  • The cleaning of dishes and kitchen equipment is the responsibility of the guests and not part of the final cleaning.
  • Before departure, guests must dispose of garbage in accordance with the waste separation regulations in the containers provided at the garbage collection point at the entrance to Melchtal.
  • The tenants are fully liable for self-inflicted damage to the apartment or lost property during use.
  • The landlords cannot be made liable for short-term failure of furnishings, public utilities, etc. A price reduction is excluded. The same applies to force majeure.
  • The landlords are entitled to enter the apartment if necessary, e.g. for repairs that have become necessary at short notice.
  • The use of the paths to the apartment, the stairs, the apartment and the furnishings, etc. is at your own risk.
  • The use of the parking lot and the parking space in the underground car park by the tenant is at the tenant’s own risk.
  • The rental company accepts no liability for damage to vehicles.
  • We ask you to report complaints, technical malfunctions or damage immediately.
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